Stakeholder feedback

At MITIE, we are committed to the operation of a responsible business model and to the delivery of our Sustainability strategy. For us, it makes sound business sense.

Our Sustainability programme has helped us to develop an expanding dialogue with a range of existing and potential stakeholders, from employees and suppliers to clients and investors and other industry sector.

We have consciously structured our programme on six new focus areas for sustainability – each one clearly linked to our business strategy. Each has clear objectives and targets so we can track our progress over time.

The six focus areas are:

Looking after our clients properly
Operating our contracts smarter
Using fewer natural resources
Doing more for our clients with less, wherever they are in the world;
Nurturing our people’s talents;
Enabling our people to work safe, and go home safe.

As an employer of over 60,000 people the feedback we get from our external stakeholders is clearly important and has helped to shape our activities and business model to meet the demands of our markets and wider communities and value the opportunity to share this with our internal and external audiences.

MITIE works to the principles of the Business in the Community (BITC) framework. in 2011, we were awarded 92% in the BITC CR Index moving from silver to gold. We also hold two new Big Tick Awards for Work Inclusion and Responsible Supply Chain and a re-accreditation for Workplace Solutions.

If you’d like to find out more about MITIE’s performance, data and feedback please click on the following link: http://sustainability2011.mitie.com/performance.aspx.