Integrated hard FM

The principle of operating your sites and buildings under an integrated FM contract is simple – one point of contact, one invoice and a seamless delivery model for all your facilities services through one supplier. It makes sense, allowing you to cut costs, streamline procedures, free up time and reduce admin effort.

MITIE helps you do all this, allowing you to concentrate on what you do best and that’s running your business.

Of course, there are many other organisations promising the same thing, so what makes us different? Well, we self-deliver virtually all our hard FM services nationally, coordinated through one of the UK’s most sophisticated customer service centres in the FM industry.

And when we say integrated hard FM we really mean “integrated”. We combine our key skill-sets of energy and environmental management and mechanical and electrical services with other wide-ranging facilities services - including soft and professional services through MITIE in a truly joined up service. This means no added financial burden through networks of sub-contractors, or margin-on-margin overheads.

It's not what we deliver but how!

When you work with us, you can count on a team of highly qualified and experienced individuals.  Together we’ll identify the exact mix of services to meet your specific needs and then we’ll manage and satisfy that requirement. We’ll grow the team around individuals who have knowledge and familiarity of your sector - people who understand the market drivers and business needs. People who will deliver results to agreed targets and KPIs.

And we won't stand still. For us FM is a journey of constant improvement that relies on expertise in management innovation, focus on service delivery and an eye for detail.

That's why so many leading organisations trust us with delivering a total hard FM service across their company. Check out our case studies.